Who is Startly Technologies and what of CE Software?

As you may know, on April 13, 2004 the operating assets of CE Software, Inc. were sold to Startly Technologies, LLC, a group of employees who are taking the company private (read the announcement). As a new company, we are striving to focus not only on delivering software solutions designed to meet the needs of our customers but also on educating customers on how to best utilize our software. A key component of this is communication. This newsletter is just the beginning of a concerted effort to keep you informed about our company, our products and special offers.

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We’re eager to work closely with you and we welcome any comments or suggestions you may have regarding our products and our newsletter. We hope you enjoy our first newsletter and stay tuned for more to come.

Subscribing/Unsubscribing from Our Mailing Lists

We are sending you this message because as a customer and/or current subscriber to our Product Information Wireservice mailing lists, we believe it would be of interest to you. We do not believe in spam and understand that people do not enjoy receiving unsolicited e-mail.

You received this e-mail because either you signed up for one of our mailing lists or you are a registered user of our software. We decided to take the unusual step of e-mailing our entire customer base and all list members to ensure everyone had the chance to see this new service and choose whether or not to remain subscribed.

If you do not wish to receive our newsletter in the future, you can easily remove yourself from our mailing list by following the link below. You can also subscribe and unsubscribe from product-specific lists on that same web page.

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A Closer Look at QuicKeys' Clipbook and Clips Shortcut

If you are like most QuicKeys users, you probably have a large number of Type Text shortcuts that you use daily to type commonly used blocks of text. The QuicKeys Clipbook (Clips) is a great tool for inserting graphics as well as text, and it is often underutilized by many QuicKeys users. In this issue, we’ll be taking a closer look at Clips - telling you what it is, when you may want to use it, and providing instructions on how you can start using Clips.

What are Clips?
The Clips Shortcut allows you to gather and store text and graphics that you can retrieve at any time to paste into a document. Unlike your system Clipboard, QuicKeys Clips are saved even if you shutdown your computer or exit QuicKeys.

Have you ever created a shortcut to type a block of text and then forgotten the hotkey you assigned to trigger that shortcut? Clips will eliminate this problem. Just think of Clips as a collection of Type Text Shortcuts which share a single hotkey trigger. You simply hit one hotkey to reveal a window containing your full collection of saved clippings, displayed in alphabetical order, and ready to be inserted into your document. And don't forget, clips can store graphics too!

When would I use Clips?
There are many instances where Clips can save you time and effort. Absolutely -everyone- who uses more than a few Type Text shortcuts can benefit from using Clips. As a webmaster you might keep chunks of HTML, PHP, and Javascript stored as Clips; as a Programmer you'd save bits of code; as a Sales or Support person your most frequent responses can be stored as clips; and as a Graphic Artist you might save clips of color codes and commonly used graphics; the possibilities are only limited by your imagination!

How do I get started?
Clips/Clipbook differ slightly between Mac OS X and Windows versions, and setting them up is different on each platform. But in general, if you want a working clip storage/retrieval system you need to create at least two shortcuts: one to copy/gather text and graphics clips, the other to retrieve those clips. Once these are created, you can highlight text or graphics, hit your Clips copy hotkey, and name the Clip. The Clip can quickly be retrieved by hitting your retrieval hotkey and selecting the desired clip from the list window that appears.

To keep this newsletter a manageable length, we'll have to direct you to our web site for more detailed instructions on building Clips shortcuts. Choose instructions for Mac OS X or Windows.

How are users tapping QuicKeys' potential?

The Cool Customer for our first issue is Wess Jolley of Hanover, NH. Wess sends us some insight into how QuicKeys helps him manage his dual e-mail client needs:

" I use two different outgoing e-mail programs, in order to keep my personal and business e-mail separate. But all my mail comes in to one mail box. So I have a "reply via Outlook" shortcut that takes my incoming mail from our on-campus e-mail program, and copies it over for a reply in Outlook. The shortcut copies the sender's address and subject, and quotes the message text. It then puts the cursor in the outgoing message window, so I can type my reply. It runs in just a few seconds, and works like a charm."

And as a bonus, Wess also described how QuicKeys helps him bridge the gap between a legacy database and his e-mail system:

"The shortcuts I use most often are created to facilitate moving data between a database system and an e-mail system. For example, every month I need to send out a mailing to over 200 individuals, the content of which is customized based upon the content of a database I manage. Unfortunately, this is an old legacy database with no e-mail gateway. So I use the database to write the data out to a text file, and then use QuicKeys to automatically use it to create the mailing. The shortcut cuts out the text to be mailed, switches to our e-mail program, pastes the text, parses out the "To" address, inserts the subject text, marks the return receipt field, and mails the notice out to the user--all within about three seconds per mailing. This process used to take me the better part of a day. With QuicKeys, I can do the entire mailing in a matter of a half hour or less."

Thanks Wess!

If you'd like a shot at 30 days of fame, send your Cool Customer submissions to coolcustomer@startly.com. If your submission is chosen for a newsletter, we'll send you some free stuff! (such as a T-shirt or mug, not a new car or fabulous vacation package!)

Moving/Sharing/Archiving Your Shortcuts

Be it upgrading to a new computer and transferring files, backing up data, or sharing files with others, customers regularly contact our Support staff regarding how to locate/move their QuicKeys shortcut data. This can be done from within QuicKeys or from the Finder/Desktop level:

  Mac OS X

Exporting your shortcuts:

1. Open the QuicKeys Editor
2. Whatever you select in the editor is what will be exported: If you are exporting only a few of your shortcuts, select those shortcuts in the QuicKeys Editor window. If you are exporting all of the shortcuts for a specific application, select that application in the Scopes column. If you are exporting all of your shortcuts, select "All Shortcuts" from the Scope column.
3. Select "Export" from the File menu, choose the location to save your shortcuts to, name your file, and click Save.
4. You can import this data at any time from within QuicKeys using File -> Import.

Locating your QuicKeys data files:

1. Click on your Home icon in your Dock, or from your hard drive go to /Users/<your user>.
2. From there, go to into the "Library" folder to find your QuicKeys folder. This folder has all of your QuicKeys data.
3. You can restore your QuicKeys data by simply putting this folder back in the proper place ( /Users/<your user>/Library ) and relaunching QuicKeys.

  Windows

Exporting your shortcuts:

1. Open the QuicKeys Editor and go to the "My Actions" tab.
2. Whatever you select in this tab is what will be exported: If you are exporting only a few of your shortcuts, select those shortcuts. If you are exporting all of the shortcuts for a specific application, click that application's tab and select all of the shortcuts in that tab. If you are exporting all of your shortcuts, click the "All Actions" tab and select all of the shortcuts listed under that tab.
3. Select "Export Selection..." from the File menu, choose the location to save your shortcuts to, name your file, and click Save.
4. You can import this data at any time from within QuicKeys using File -> Import.

Locating your QuicKeys data files:

1. a. On Windows XP, the path to your QuicKeys data is C:\Documents and Settings\<your user>\Application Data\CE Software\QuicKeys.
   b. On Windows 98 & ME, the path to your QuicKeys data is C:\WINDOWS\Application Data\CE Software\QuicKeys.
2. This folder has all of your QuicKeys data, copy it wherever you like or burn it to a CD.
3. You can restore your QuicKeys data by first Quitting QuicKeys, then putting this folder back in the proper place and relaunching QuicKeys.

The Stuff at the End of the Newsletter

We sincerely hope this newsletter has provided an item or two of interest to everyone. As a monthly publication, we hope to incorporate suggestions from the readership and iron out any problems exposed by this first issue. If you have any feedback regarding this newsletter, please send it to newsletter@startly.com.