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Customer Service Automation


Topic: Automate e-mail correspondence with text and graphics Clips
 


Automate e-mail correspondence. Create text shortcuts for standard greetings, FAQ responses, customer service phrases, etc. For less commonly used responses or to insert graphics, use the QuicKeys Clips. With the Clips you don't need to remember the hot keys for each item - just call up your Clips, select the desired clip and insert.

 
Source: TRIGGERED QuicKeys newsletter article | Read It | Top

Topic: Swap adjacent characters quickly with the press of one key
 


Make a short sequence whose purpose is to swap the position of two characters. If you spend a lot of time working with text, this can be a valuable shortcut. The makers of BBEdit® (a popular high-end text editor) find this type of operation useful enough to give it its own menu item and hot key...

 
Source: TRIGGERED QuicKeys newsletter article | Read It | Top

Topic: Paste boiler plate text into any document
 


QuicKeys can type frequently used text for you, storing an unlimited number of text blocks for quick access. The Type Text shortcut is detailed in a tutorial from the QuicKeys X3 User Guide (linked below); it uses a hot key to automatically type your name and address.

 
Source: QuicKeys X3 User Guide Tutorial (p.9-12) | Read It | Top

Topic: Create date-stamped letterhead and preformatted letters
 


"If you write letters, create a QuicKeys sequence to automate the process so you're ready to start typing your letter in just one step:

(1) Open Microsoft Word
(2) Open a blank letterhead document
(3) Arrow down to insert the date
(4) Arrow down and insert the Closing and your signature
(5) Arrow up to move the cursor to the insertion point where you want to start typing"

 
Source: QuicKeys X Product review | -- | Top

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