InOut Tracker Product Support

Current Macintosh version: 1.6.5 Current Windows version : 1.6  • Mac version 1.6.5 update for Mac OS X 10.1 - 10.4.x  • Mac Server v1.6 will run in the Classic environment under OS X Download Mac Client 1.6.5 Download Windows Client 1.6 Download Mac Server 1.6 Download Windows Server 1.6

Frequently Asked Questions
Top FAQ Items:        Networking limitations...        Setting it up under Windows XP	Full FAQ lists:   InOut Tracker FAQ

Search the Knowledgebase

Product Version	System Requirements	Get Free Update	Buy IOT 1.6.x Upgrade	Technical Support Options
Macintosh Client version 1.6.5	Mac OS X 10.1 - 10.4.x	--	--
Macintosh Client version 1.6	8.1-9.x	1.6.5	--
Macintosh Server version 1.6	8.1-9.x	--	--
Windows Client version 1.6	95+, NT4+	--	--
Windows Server version 1.6	98+, NT4+	--	--
QuickConference version 1.5	--	--	(pdf form)
QuickConference version 1.0	--	--	(pdf form)

E-mail Support
Registered owners of the current version of our products are eligible to receive free e-mail support involving basic installation and configuration issues. We also provide fee-based support ($25 per incident) on many non-current versions of our products. To contact a Technical Advisor by e-mail, use the appropriate form below:
    • Current Version e-mail support form
    • Non-current Version e-mail support form

Phone Support
Registered owners of the current version of our products are eligible for 30 days of free phone support. After 30 days, fee-based support is available for $25 per incident.
    • Technical Advisors are available Monday-Friday 8:30 – 4:30 CST
    • To contact our Technical Support department, call 515-221-1803

Click here for more information on the support packages we offer.